Save Gloucester railway station's ticket office
Benefit payments, planning applications and house sales were all delayed after hackers compromised the council’s IT systems in December 2021 – the second time in a decade.
The authority has had to rebuild all of its servers after the malware was able to access the council's computer software and cause havoc.
The hack has already cost the council £787,000 and there are fears the final bill could top £1 million.
The council has admitted that some personal data of residents in the city may have been stolen by the hackers.